OUR STORE POLICY
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Our Understanding of Quality
Eddra Chocolate produces each chocolate with impeccable handcrafting, using the highest quality cocoa and natural ingredients.
Our products contain no preservatives, additives, or artificial flavors. Each flavor is carefully prepared to preserve its freshness and aroma.
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Order Process
Each order is custom-made after payment is confirmed.
Our products are usually delivered within 1–3 business days.
Duration may vary during busy periods or for special designs.
Quality control is carried out at every stage throughout the production process; no product below Eddra standards is offered for sale.
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Delivery
All shipments are made in special protective packaging appropriate to seasonal conditions.
Cooler packaging can be used to prevent melting during the summer.
You will be notified when your order is delivered to cargo.
In case of damage that may occur during shipment, please check the package before receiving it and keep a record.
PRIVACY & SECURITY
Your customer information is kept confidential within the scope of the Personal Data Protection Law (KVKK).
All payment transactions are carried out through systems protected by SSL security certificates.
Eddra Chocolate is committed to providing your shopping experience with a safe, enjoyable and elegant touch.

